City of Akron Career Information Session

There will be two sessions offered, one virtual, and one in person. In each session, we’ll discuss City of Akron openings for Safety Communications Technicians, aka, 911 operators.

Session occur on:

Tuesday, June 6, 2023 from 12-1 pm- VIRTUAL (Teams Webinar)
Thursday, June 8, 2023 from 6-8 pm- In Person at Akron Urban League in Odom Hall

Join us to learn about this outstanding career opportunity! Attend the upcoming Information Session to learn more about the role, benefits, hiring process, and identify your typing speed for open Safety Communication Technician roles.

Safety Communication Technicians are the heart of Public Safety for the City of Akron. They work to answer incoming 911 calls and dispatch Police, Fire, and EMS to emergencies. Every new employee completes a 6-8 week training program, where they learn to take 911 calls (prior to ever taking a call). New employees are continually trained throughout their 1st year, learning Police and Fire Dispatch and LEADS.

Benefits for all full- time positions:

  • The City of Akron offers several opportunities to learn, grow and develop. Employees are eligible to enroll in tuition-free classes at Stark State.
  • Full-Time employees are offered medical benefits, retirement benefits, supplemental insurance, life insurance, deferred compensation, and flexible spending accounts for health care and dependent care. 
  • The City of Akron is a qualified employer for the Public Student Loan Forgiveness (PSLF) Program through the U.S. Department of Education.  For additional information on the PSLF Program, please visit Federal Student Aid at
  • The City of Akron offers several wellness-related benefits, such as up to six weeks of paid parental leave, employee assistance programs, free and discounted gym memberships, and student loan support.
  • Other notable benefits offered to employees include weekly pay, 15 paid holidays, paid time off, and pet insurance. 

Benefits for a Safety Communications Technician:

  • Starting rate is $22.26/hour
  • 10 Hour Shifts – Every other weekend off
  • 15 Paid Holidays
  • Two weeks of vacation after one year
  • Training provided
  • Excellent Benefits

 Minimum Qualifications:

  • High School Diploma
  • Must be able to type 25 correct words per minute

Interested in coming?

Registration is highly encouraged

Register for the Virtual Information Session:

Register for the In Person Information Session:


Becoming a 911 operator is not just another job, it is a chance to make a real difference in the lives of those in need. It is a highly challenging yet rewarding job that requires quick thinking, problem-solving, and communication skills. It provides a sense of purpose, personal satisfaction, and the opportunity for career growth. If you are looking for a career where you can make a real difference in the lives of others, becoming a 911 operator may be the right choice for you.


Contact us by email at or call us at 330-434-3101.

Presented by

The City of Akron